Records
Statements agents retrieve when someone in this scope asks a relevant question.
Held for review
Records that only their author and this scope's owners can see until an owner approves them. Safety holds (possible personal data, text that reads like instructions to an agent, an overridden rule) can only be approved here in the web app.
Members
Asking to join
| Member | Role | Added |
|---|
Groups with access
Everyone in these groups, now and in future, can read and write here. Group owners manage who is in each group.
| Group | Members | Added |
|---|
Access review
Check that everyone who can read this scope still needs to. Last active shows the day only.
Groups
A group is a set of people, usually a team, added to scopes in one go. When someone joins the team, add them to the group once and they get every scope the group has. A group can have several owners, and always keeps at least one.
| Group | Your role | Members | Scopes |
|---|
| Member | Role | Added |
|---|
Access review
Settings
Migration report
Publishing
Visibility
Relabel everything
Sets one classification label on every record in this scope. Raising labels above what may be published takes those records down to this scope. Each change keeps the old version in the record's history. You'll be asked to type the scope's name.
Publish everything
Publishes every eligible record in this scope company-wide. Records that may not be published are left out and counted. You'll be asked to type the scope's name.
Delete scope
Removes this scope and every record in it for all members, and takes down anything published from it. You'll be asked to type the scope's name.
Facets
What this scope is about. Records in it inherit these, so agents can find them by subject. Keys: account, region, vertical, partner, partner-type, team, product.
Classification ceiling
The most sensitive records this scope accepts. Raising it widens what members can see here.
Scope
Quality
Retention preview
History
Append-only record of what happened to this scope. Owners only.
New scope
You will own it, which means complaints about records in it come to you. Name it after its subject (a product, an account, a project), not a team.
Find a scope
Search team scopes by name, account or product, then ask their owners to add you. You see who owns a scope and how big it is, never its records. Sealed scopes never appear.
| Scope | Owners | People / records |
|---|
Your requests
Connected apps
Claude Code, Codex and the Claude app connect by signing in to Shared Memory in your browser. Each one you allow is listed here; disconnecting one leaves the others working. Setup: Claude Code, Codex, Claude app.
Connected apps
Your usage
Advanced: tokens for scripts and services
Only for a script or automation that can't sign in through a browser. Claude Code and Codex don't need one. A token lets whatever holds it act as you, so give each its own and revoke it when it's no longer used. Tokens you already have keep working.
Usage
How Shared Memory is used, in counts. Groups smaller than the reporting minimum are shown as "fewer than" and never as a number; no view shows what anyone wrote or searched for.
Admin
Service identities for external agents and automations: anything that isn't a person. Each gets its own identity, its own scope memberships (add it to a scope from that scope's Members tab, same as a person), and a token that never expires.
| Name | ID (paste into a scope's Members tab) | Created | Status |
|---|
Legal holds
A hold stops every deletion, purge and erasure of the scope or record until it is released.
| Held | Reason | Set | Status |
|---|
Erasure requests
Every owner of an affected scope approves, then an admin other than the requester runs it.
| Subject | Scope of it | Requested | Status |
|---|
Runtime settings
Switches read by memory-api (cached up to a minute per replica). Every change is audited.
| Key | Value | Changed |
|---|
To-do
What needs a person in the scopes you can read, one scope at a time. Owners see their scopes' queues; members see their own records waiting to be confirmed. Batch actions cover the records on screen, and keep and delete can be undone from Recent batches.
Recent batches
This week's checks
A few records from the scopes you own, picked each week (plus every record an agent inferred in a shared scope). Say whether each is still right; the answers give each scope its error rate.
Erasure request
Disagreements
Records an agent could not reconcile, side by side. Only pairs where you can read both records are listed.